What Are Channel Mappings?
The mapping tables provide a translation between the internal codes you have created for your property in the system and the standard distributed codes for a given channel.
The list of channels and the related channel codes comes from the Amadeus system and is pre-filled automatically.
The association of internal codes to distribution codes for a distribution channel enables travel industry agents to have more information about the products and rates distributed by the property.
Mapping of standard distribution room type codes established by each channel provider to your internal room type codes allows the system to display both standard room type codes and your own descriptions in response to availability requests made by travel industry agents.
For example, if a King Non-Smoking room type is identified by the code KNGN in the system, it can be mapped to correspond to KNG in the Amadeus (1A) GDS channel and KGN in the Expedia channel.
Room type code mapping is available at both the brand and property levels.
Note: For a brand-level product, the distributed codes are defined at the brand level only. For a property-level product, the retrieved distributed codes are defined at the property level only.
If you do not create room type mappings, the room type code is displayed as ROH (Run of House) in the system regardless of the room type you have created. However, travel industry agents also see the description you have created for the room type in the room type configuration.
Automatic Mappings
For some channels, room type code mappings are created automatically and you cannot modify or delete them.
If the channel is Amadeus (1A) or the Call Centre (CC) and you have filled the occupancy rules and bed type information in the Configuration module Room Type screen, you do not need to create a room type code mapping for those two channels. They are filled in automatically by the system.
For each channel, you can map the standard distribution code established for the channel to your internal service. You need to request the list of codes from the distribution channel provider.
The list of standard distributed codes for services may be limited. For example, the Amadeus (1A) GDS is limited to seven codes.
If you do not map a service code to its related distributed code, it cannot be sold directly through the distribution channel.
Service code mapping is available at both the brand and property levels.
Note: For a brand-level product, the distributed codes are defined at the brand level only. For a property-level product, the retrieved distributed codes are defined at the property level only.
For each channel, you map one or more property distribution codes that cross-reference the requested property code.
Note: The property code is automatically generated when the property is created and cannot be edited.
The mapping table provides the mapping between each distributed property ID and the triplet code (property, brand, and chain internal codes) for each channel.
The code format may vary between channels so the distributed code for your property should be requested from the channel provider.
Property code mapping is available at both the brand and property levels.
Automatic Mappings
The mapping for a property is generated automatically for Amadeus (1A) or the Call Centre (CC).
For each channel, you can map a standard distribution rate plan code that cross-references the internal rate plans you have created for your property.
Note: This mapping is not mandatory.
Standard rate plan codes are available for each distribution channel. This enables the system to display standard descriptions about the type of rate plan as well as your own specific information to availability requests made by travel industry agents.
If you have not created a mapping for rate plans, the rate plan code is displayed as ***. However, travel industry agents also see the description you have created for the rate plan in the rate plan main attributes.
Rate plan code mapping is available only at the property level.