What Are the Brand Settings?

Brand settings define the parameters by which the brand and the properties that belong to the brand operate. These settings include property details, languages, currencies, payment types and controls.

Inherited Settings

Certain data defined at the brand level can be used as default values for all properties within the brand. For example, if the brand creates several room types, all the properties within the brand will inherit these automatically. However, a specific property may be able to modify these inherited room types to create new ones.

Cumulative Settings

Other settings are cumulative, which means that the data defined at the property level is added to the data inherited from the brand level. For example, if the brand sets English as the default language and the property adds French to the list of available languages, the property can choose to use either language as its default. Also, both languages are available for the property's descriptive content.

The Brand Summary fields define specific summary information for the brand, including brand name, code, and the chain to which the brand belongs. The code for each brand is unique within the chain. When a brand is first created, its status is Active and Locked. Once the brand has been created, only the brand name is editable in the Brand Summary fields.

Using the Reservation fields, you set parameters for the booking notifications sent by the brand. If you choose to use the office profile sender email address, that address will be retrieved from the travel agency's office profile automatically and used in the notifications. You also specify a default sender email address. If the sender address does not exist in the office profile or you choose not to use the profile, this default address will be used.

For brands that allow on-request booking, the Configuration settings include the on-request policy. This setting determines whether rates are always on request, never on request or on request only when there is no availability. Optionally, you can also set an automatic reminder for the confirmation of on-request bookings and define the time period of the reminder.

The brand-level configuration settings can be inherited by the properties within the brand.

These settings define the forms of payment and credit cards accepted by the brand.

Payment settings are initially configured at the brand level and become available to all properties in the brand.

At property level, you can add forms of payment to the ones defined at the brand level.

These settings define the languages and currencies that are used in a brand.

They are initially configured at the brand level and become available to all properties in the brand.

At the property level, you can add languages and currencies to the ones defined at the brand level.

The settings are:

•Language: select the required language(s), one of which must be the default.

•Local Language: select as many language and local language variant combinations as necessary.

•Translator Name: select the translator used, for example, www.translation.com.

•Translation Approval: indicate whether the approval is manual, automatic or not required.

These settings define controls for check-in, reservation, rate change notifications and inventory.

When you define these settings at the brand level, all fields are editable. Any changes made are used as guidelines or default values for all the properties within the brand.

The settings are initially defined at the brand level but they may be modified at both the brand and property levels.

How to Set a Lead Booking Time

1.In the Nightly Batch field, select the time when the system should switch to the next day and reset the number of available rooms and booking counters.

Normally, you should use the default value which is 12:00 AM.

2.In the Check-in Window fields, specify the period, relative to check-in date and time, after which bookings can no longer be accepted, modified or cancelled.

For example:

•If the nightly batch is set at 12:00 AM and the check-in window is 0 days and 6 hours, bookings and modifications are allowed until 6 PM on the arrival day.

•If the nightly batch is set at 12:00 AM and the check-in window is 1 day and 6 hours, bookings and modifications are allowed until one day before the arrival day and until 6 PM.

Marketing lines are messages that appear when a pricing, availability, or sell request is made to the system.

The system recognizes the language of the requesting system and returns the message in the appropriate language, if that language has been defined. If the requesting language has not been defined in the system, the system uses the default language for the brand.

Marketing lines are only available at brand level, and you can add or delete them as required. You can also create one marketing line for all channels.

This setting allows you to assign classifications to the hotel brand, for example, 'Resort', 'Express' and so on. You can select one of these categories when you configure properties for this brand. See What Are the General Configuration Settings? .